Best Western Plus Grand Castle Inn & Suites - Grandville

3825 28Th Street Sw, Grandville, MI, United States, 49418-1316show map
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Rooms and Guests
2Guests1room
Highlights
6
GoodBased on  35 reviews
Overview

Days Inn And Suites Grand Rapids/Grandville is a 2-star hotel located in proximity to Millennium Park. Built in 2003, the property is designed in a Dutch style.

It is set at a 9 km distance from Gerald R. Ford Museum. RiverTown Crossings can be reached in 10 minutes' drive.

A college and a castle can all be accessed directly.

Days Inn And Suites Grand Rapids/Grandville is located within a 25-minute drive from Kent County Intl airport.

Rooms

Free wireless internet, television and a fridge are provided in every non-smoking room. Bathrooms are fitted with a shower, a hairdryer and a spa bathtub.

Eat & Drink

This property features continental morning breakfast in the lobby. Serving an array of dishes, New Beginnings Restaurant and Grandvilla Restaurant are 200 meters away.

Services

Rental cars are available at this hotel.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Number of rooms:   80.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Fitness/ Gym

Fitness centre

Swimming pool

Indoor heated swimming pool

Spa and relaxation

Jacuzzi

Sports & Fitness

  • Fitness centre

Services

  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Wake up service
  • Shops/Commercial services
  • Newspaper service

Dining

  • Free American breakfast
  • Restaurant
  • Bar/ Lounge area
  • Free breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Computer rental
  • Fax/Photocopying

Children

  • DVDs/ Videos for children

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor heated swimming pool
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Free toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
PetsPets are allowed on request.
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Lands InnLands Inn400 ft
UawUaw1400 ft
Gerribee Party PlaceGerribee Party Place2300 ft
Grandmark LodgingGrandmark Lodging3300 ft
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New Beginnings RestaurantNew Beginnings Restaurant500 ft3749 28th St SW
Grandvilla RestaurantGrandvilla Restaurant1700 ft3594 Chicago Dr SW
Royal Dutch BakeryRoyal Dutch Bakery1900 ft3940 30th St SW
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Loeschner's Village GreenLoeschner's Village Green4600 ft
Tarry Hall Roller Skating RinkTarry Hall Roller Skating Rink1.0 mi
PlayworldPlayworld1.2 mi
StrikersStrikers1.6 mi
Nascar Silicon Motor SpeedwayNascar Silicon Motor Speedway2.1 mi
Protestant Reformed SeminaryProtestant Reformed Seminary2.8 mi
B and B AviationB and B Aviation2.4 mi
Riverview AirportRiverview Airport2.4 mi
Grand Rapids Public MuseumGrand Rapids Public Museum5.5 mi272 Pearl St NW
Van Andel ArenaVan Andel Arena5.5 mi130 Fulton St W
Gerald R. Ford MuseumGerald R. Ford Museum5.6 mi303 Pearl St NW
Grand Rapids Art MuseumGrand Rapids Art Museum5.7 mi101 Monroe Center St NW
Grand Rapids Children\'s MuseumGrand Rapids Children\'s Museum5.8 mi11 Sheldon Ave NE
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Getting around
Airports
Kent County Intl (GRR)12.0 mi
Park Township (HLM)22.0 mi
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Reviews
6.2
GoodBased on  35  reviews
  • 6.6
    Good

    I prebooked on the internet & requested early check-in. (We were doing a night job and needed the room for sleep when we finished working for the night) When we got to the hotel, I was starving, but since the room wasn't ready, I was told that I could not eat since I hadn't checked in yet. We were told we could sleep in the lobby, but not eat. We took a nap in our work truck 91 degrees out and had to go to McDonald's a pay for our breakfast. Then was told that since we're checking in at 11:30 a.m. we should technically be charged an extra $5 but the manager would "let us slide."

    Like I said, only needed the room to get some sleep after we worked all night--we checked in at 11:30 and checked out at 4:30. They could of at least offered us breakfast. After paying all that for a room, what does breakfast cost??? No more Days Inn for me. Had better luck at Econo Lodge or Hampton Inn. Unfortunately, we do travel to Michigan quite a bit and this was strictly for business. Thumbs down.

  • 3.8
    Guest rating

    Close to cac relay for life event at gvsu.

    Very dirty rude manager

  • 5.8
    Guest rating

    Cleanliness

    It was too hot and couldn't get the thermostat to change.

  • 10.0
    Exceptional

    We had traveled a long distance that day and the room was very inviting and comforable.

  • 3.8
    Guest rating

    Window was broke. Air condition was broke. Wifi did not work. Cable for television did work. Place was dated and carpet in general facility was dirty.

  • 3.8
    Guest rating

    Requested 1st floor in advance; received 3rd floor. Entire building reeked of smoke. Wifi did not reach our room. Other guests said wifi was too slow to be useful, anyway. Bathroom was dirty. Breakfast nearly inedible. Proprietor was more worried about saying problems were not his fault than fixing them. Sleep in your car rather than stay here.

  • 6.2
    Good

    The room was spacious - especially when upgraded for no apparent reason

    Asked for a late check out; returned to my room and was locked out; The WIFI was down from the time I checked in until I checked out the next morning No hot water Disorganzied at check-in....staff member working alone overwhelmed when a number of guests came in at same time

  • 2.4
    Guest rating

    Terrible service and untimeliness.

  • 7.0
    Very good

    Value for the room was great

    Check in and check out was veey timely

  • 3.2
    Guest rating

    The staff was unfriendly and extremely rude. When I came in my room the bedding had not been changed and when I contacted the front desk in regards to the issue they told me I had to come downstairs to get clean bedding and change it myself. I was very dissapointed with their service

  • 3.8
    Guest rating

    I liked nothing about my stay

    Outdated .doors damaged.no coffee maker in room. Bathroom door did not stay shut. Vending machines empty and inoperable.

  • 4.6
    Guest rating

    the free breakfast, and the location

    sleep number bed was broke, so bed was hard as a rock, and the a.c didnt get too cold, my family had to switch rooms due to a.c not working, 2nd room was worse, a friend was in room 121, had to switch rooms due to red stains on the carpet, no a.c unit and and holes in the ceiling, apparently only half of the hotel was remodeled

  • 2.4
    Guest rating

    Nothing

    Air conditioner did not work and the room was dirty. There was no bathroom sink it had been removed.

  • 10.0
    Exceptional

    Meeting other people at the hotel who were staying there for the same reason we were. Very friendly and the staff was very friendly.

    The inside bar lock on the door was broken. The other lock worked well.

  • 4.6
    Guest rating

    Very dingy. Not that it was dirty, but dated. Sleep number beds did not work.

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Highlights
6
GoodBased on  35 reviews
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
PetsPets are allowed on request.
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Kent County Intl (GRR)12.0 mi
Park Township (HLM)22.0 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room